refund policy
Please read this policy carefully before completing your preorder. By purchasing PlayNation, you agree to the terms below:
All Sales Are Final
PlayNation is a limited-edition, made-to-order product. Due to the exclusive nature of this release, all sales are final. We do not accept cancellations, refunds, or returns once a preorder has been placed and payment is completed.
Defective or Damaged Products
If your unit arrives damaged, defective, or incorrect, please contact us within 3 days of delivery through our What's app number +201031619866. We will evaluate the issue and arrange for a replacement or repair if necessary.
1-Year Limited Warranty
Every PlayNation unit includes a 1-year limited warranty, covering manufacturing defects in hardware or internal components under normal use. This does not cover accidental damage, misuse, unauthorized repairs, or cosmetic wear.
Order Changes
Once your preorder is confirmed, no changes can be made, including shipping address or product options. Please ensure all information is correct before placing your order.